Privacy Policy

Soluna Curaçao respects your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Who we are

Soluna Curaçao is a water sports and tour operator based in Curaçao. Contact: solunacuracao@gmail.com · WhatsApp: +5999 667 2906.

2. What data we collect

We collect personal data only when you interact with us directly. This includes your name and contact details (phone number, email) when you book a tour via WhatsApp or our contact form, and basic usage data via cookies when you visit our website (see our Cookie Policy).

3. How we use your data

We use your data solely to confirm and manage your booking, to contact you about your reservation, and to improve our services. We do not use your data for automated decision-making or profiling.

4. Who we share it with

We do not sell or share your personal data with third parties, except where required by law or necessary to process your payment (e.g. payment providers such as PayPal or Visa).

5. Data retention

We retain booking information for a maximum of 2 years. WhatsApp conversation history is managed within WhatsApp’s own platform.

6. Your rights (EU/EEA visitors)

If you are based in the European Union or EEA, you have the right to access, correct, or delete your personal data. You can also object to processing or request a copy of your data. To exercise any of these rights, contact us at solunacuracao@gmail.com. We will respond within 30 days.

7. Security

We take reasonable technical measures to protect your personal data. However, no method of data transmission over the internet is 100% secure.

8. Third-party services

Our website runs on Shopify. Shopify’s own privacy policy applies to data processed through their platform. We may also use Instagram and WhatsApp (Meta platforms), each governed by their own privacy policies.

9. Contact

For any privacy-related questions, contact us at solunacuracao@gmail.com or via WhatsApp at +5999 667 2906.

Last updated: June 2026